Vietnam Railways Launches Biometric Ticketing System, Reducing Check-in Time to 3-5 Seconds

HANOI, August 19, 2025 – Vietnam Railways Corporation (VNR) officially launched a biometric ticketing system on the morning of August 19, significantly streamlining the verification process for passengers. The innovative system, which leverages biometric identification technology, reduces average check-in time to just 3-5 seconds, a 50% improvement compared to traditional QR code scanning methods

Key Features of the System

1. Efficiency and Speed: During its trial phase from August 1 to August 10, the system demonstrated remarkable efficiency, processing passengers in under 5 seconds per ticket check. This addresses long-standing congestion issues, particularly during peak travel periods12.
2. Technology Integration: The system initially uses chip-based citizen identification cards to verify passenger information, drawing data from Vietnam’s national population database to ensure accuracy, security, and legal compliance13.
3. Future Expansion: VNR plans to integrate the system with VNeID, Vietnam’s electronic identification application. This upgrade will allow passengers to verify tickets using digital IDs, eliminating the need to carry physical identification documents23.

Benefits for Passengers and Management

• Enhanced Convenience: Over 92% of passengers surveyed during the trial reported a smoother and more convenient experience1.
• Improved Security: The biometric system reduces the risk of ticket fraud and ensures that only verified passengers board trains3.
• Operational Efficiency: The automation of ticket checks alleviates pressure on staff and sets the stage for nationwide electronic ticketing management2.

Statements from Officials

Mr. Hoang Gia Khanh, General Director of VNR, emphasized the system’s role in modernizing Vietnam’s railway industry: “This initiative not only enhances passenger convenience and safety but also lays the foundation for future service developments and digital transformation in railway management”1.

Future Plans

VNR aims to fully integrate the biometric system with VNeID by the end of 2025, enabling a seamless, paperless travel experience across all railway stations in Vietnam3. This move is part of a broader effort to align the country’s transportation infrastructure with global technological standards.

Sources:

1. Vietnam Railways Officially Launches Biometric Ticketing System
2. “Hanoi Five-Gate Train” and Biometric Ticketing System Unveiled
3. Vietnam Railways Enhances Efficiency with Biometric Verification